PCE PC Components Europe

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PCE FAQ

Frequently Asked Questions

As an independent distributor, we are not tied to any single manufacturer. Therefore, we have the freedom to source components globally. Our sources include direct manufacturers, official global distribution channels, OEM surplus inventory available for purchase, and open market surplus.

PCE supplies only new and original components. Our technicians have passed the IDEA-ICE-3000 professional certification exam and are trained to identify used, inferior, and counterfeit parts so they never reach your door.

The warranty may vary depending on the source, depending on where we purchase. Most often, it's 12 months, but not always; therefore, we prefer to say the warranty is 30 days and can usually be extended upon request. In both cases, PCE recommends testing the components before use, as we are unable to accept returns on used components.

Traceability varies based on source. If parts are supplied directly from the manufacturer or through official channels, PCE can provide traceability. However, when parts are sourced globally, suppliers often hesitate to provide this documentation due to geographical restrictions. In these cases, to overcome this issue, PCE partners with third-party testing laboratories to ensure our customers' peace of mind.

PCE has implemented the IDEA STD-1010-B standard, recognized globally as the leading standard for incoming inspections in the electronics industry. Click here to view PCE's checklist for all incoming parts.

No, PCE does not currently have a standard price list. The inventory we purchase and maintain in our warehouse is designed to meet the specific needs of our customers' orders.

Semiconductors and integrated circuits, especially FPGAs, RAM, DRAM, SRAM, MCUs, and CPUs. Also included are transistors, resistors, inductors, diodes, capacitors, transformers, and connectors.

Xilinx, Texas Instruments, ST Micro, Analog Device, Microchip, Micron, Semtech, Espressif, Quectel, and many more, including electromechanical!

No, there is no minimum order to make purchases.

Yes, we do this for components currently in production. Planning is not available for obsolete components.

Delivery times vary depending on lead times and product geolocation. If products are in stock abroad, the standard lead time is 7-10 days. If they are located in Europe, it's 3-4 days. Parts with a lead time are quoted accordingly, allowing for import and in-house testing. All parts are delivered to our headquarters in Rome, Italy, and must pass our rigorous quality control.

Our delivery times vary based on factors such as component availability, shipping method, and location. We prioritize efficient delivery to meet production schedules.

Placing an order with PCE is easy. Simply email your purchase order on company letterhead with all your requirements, and we'll process it!

PCE accepts various payment methods, including bank transfers, credit cards, and PayPal. We strive to make the payment process as convenient as possible for our customers.

Absolutely! If you need a quote for specific components, please provide us with the part numbers, quantities, and other relevant details. Our team will promptly prepare a customized quote for your needs.

Yes, we provide technical support to our customers. Our experts are here to assist you with questions about component specifications, compatibility, and alternatives.

Absolutely! Once your order ships, we'll provide you with tracking information. You can monitor the shipment's progress and receive real-time updates.